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Counselling in Armagh | Confidential Counselling | Lisa Maye | MBACP Accredited
Overview
LM Counselling is committed to respecting and protecting your privacy.
This policy explains how personal information is collected, used, and stored when you:
Visit this website
Make an enquiry
Engage in counselling services
All personal data is handled in accordance with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
About This Service
LM Counselling provides confidential counselling support in Armagh and surrounding areas.
For any questions about this policy or your personal data, you can contact:
Email: lisa@lmcounselling.net
Information We Collect
We only collect information necessary to respond to enquiries and provide counselling services.
Information you provide
This may include:
Your name
Email address
Phone number
Any details you choose to include when making contact
If you proceed with counselling, additional information may be recorded where appropriate to support your sessions.
Website usage data
Basic technical data may be collected automatically, including:
IP address
Browser type
Pages visited
Date and time of access
This information is used to maintain and improve the website.
Sensitive Information
Counselling may involve the processing of personal information relating to your health or wellbeing.
This type of information is treated with particular care and is:
Only collected where necessary
Handled confidentially
Processed in line with professional standards
How Your Information Is Used
Your information may be used to:
Respond to enquiries
Arrange appointments
Provide counselling support
Maintain appropriate records
Communicate relevant information about sessions
Meet legal or professional obligations
Your data is never sold or used for marketing purposes.
Legal Grounds for Processing
Personal data is processed under one or more of the following:
Consent (where you choose to contact us)
Contract (where services are provided)
Legal obligation (where required)
Legitimate interests (to operate and improve the service)
Where sensitive data is involved, processing is based on:
Explicit consent
Provision of health-related support services
Data Security
Appropriate steps are taken to protect your information.
Digital information is stored securely and access is restricted
Communication is handled using secure systems
Any paper records are kept in secure storage
Information is retained only for as long as necessary.
Sharing Information
Your information will only be shared where appropriate:
With your consent
Where required by law
Where there is a safeguarding concern or risk of serious harm
Where possible, this will be discussed with you in advance.
Your Rights
You have the right to:
Request access to your personal data
Ask for corrections
Request deletion where applicable
Restrict or object to processing
Withdraw consent at any time
To make a request, contact:
Email: lisa@lmcounselling.net
You also have the right to raise concerns with the Information Commissioner's Office.
Cookies and Website Use
This website may use basic cookies or analytics tools to understand usage and improve performance.
You can manage cookies through your browser settings.
Data Retention
Information is kept only for as long as necessary:
Enquiries are retained for a limited period
Client records are retained in line with professional guidance
When no longer required, data is securely deleted.
Changes to This Policy
This policy may be updated occasionally.
The most recent version will always be available on this website.
Use of Third-Party Services
Enquiries submitted through this website are processed using a secure third-party form provider (Tally).
Information you provide via the contact form is transmitted securely and used solely for the purpose of responding to your enquiry.
Tally acts as a data processor and handles data in accordance with applicable data protection laws.
Contact
If you have any questions about this policy or your personal data:
Email: lisa@lmcounselling.net
Effective Date: 27.03.2026
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